Terms of Service

Effective Date: March 16, 2026 | Last Updated: March 16, 2026

These Terms of Service ("Terms") govern your use of the iCado mobile application ("App," "Service") operated by dotTreeSoft ("Company," "we," "us," or "our"). By downloading, installing, or using iCado, you agree to be bound by these Terms.

1. Service Overview

iCado is an AI-powered face analysis app that determines whether you look like a cat or a dog, matches you with a specific breed, and offers premium features including chemistry analysis and figure creation.

Free Features: Face photo analysis, cat/dog ratio determination, and breed matching
Premium Features: Chemistry analysis and figure creation (paid, one-time purchase per use)

2. Account and Access

iCado does not require any user registration or login. The App identifies your device using an anonymous device identifier (UUID) generated and stored securely on your device. You are responsible for maintaining the security of your device.

3. Premium Products

3.1 Product Types

All premium products are one-time, consumable (non-subscription) digital content. Each purchase entitles you to a single use of the corresponding feature.

Product	Description
Chemistry Analysis	Compatibility analysis between two people's breed results
Figure Creation	AI-generated figure based on your matched breed

Prices are displayed in your local currency through Google Play.

3.2 Payment Processing

All payments are processed through Google Play's billing system. By making a purchase, you also agree to Google Play's Terms of Service.

4. Result Delivery and Data Retention

      Important: All analysis results (both free and premium) are available for 7 days from the date of creation. After 7 days, results are automatically and permanently deleted from our servers and cannot be recovered.
    

Premium results are generated immediately upon purchase and delivered in real-time within the App.
You are encouraged to save or screenshot any results you wish to keep before the 7-day expiration.
Once results expire and are deleted, they cannot be restored, even with a new purchase.

5. Refund Policy

5.1 General Policy

Due to the nature of digital content that is delivered immediately upon purchase, refunds are generally not available once the premium result has been generated and delivered.

      As the analysis result is generated by AI and delivered instantly after payment, the right of withdrawal is limited in accordance with applicable consumer protection laws regarding digital content.
    

5.2 Exceptions

Refunds may be considered in the following cases:

Duplicate or accidental purchase (same product purchased twice in error)
Technical failure where payment was completed but no result was delivered due to a server error
Unauthorized purchase (e.g., by a minor without parental consent)

5.3 How to Request a Refund

If you believe you are eligible for a refund:

Through Google Play: Request a refund directly via Google Play's refund process
Contact Us: Email [email protected] with your order details and reason for the request

Refund requests are reviewed on a case-by-case basis and are subject to Google Play's refund policies.

6. Purchase Restoration

6.1 When Restoration Applies

If a purchase was completed but the result was not delivered due to any of the following reasons, you may restore your purchase:

Network disconnection during result generation
App crash or unexpected closure after payment
Device restart or app reinstallation after payment
Server error during AI processing

6.2 How Purchase Restoration Works

When you reopen the App, the system automatically checks for any undelivered purchases linked to your device.
If a valid, undelivered purchase is found within the 7-day retention period, the premium result will be generated and delivered automatically.
Purchase restoration is available only within 7 days of the original purchase date.

6.3 Limitations

Restoration is not available after the 7-day data retention period has expired.
If you uninstall the App, a new anonymous device ID may be generated, which could prevent automatic restoration. In such cases, contact us for manual assistance.

7. Acceptable Use

You agree not to:

Use the Service for any unlawful or harmful purpose
Attempt to bypass, disable, or interfere with the App's security features
Reverse-engineer, decompile, or disassemble the App
Use automated systems (bots, scrapers) to access the Service
Upload photos that contain illegal, harmful, or inappropriate content
Abuse the purchase restoration system through fraudulent claims

Violation of these terms may result in your device being blocked from accessing the Service.

8. Intellectual Property

The App, its design, code, AI models, and all related content are the property of dotTreeSoft.
Analysis results generated for you are provided for your personal, non-commercial use.
You retain ownership of any photos you upload. We do not claim any rights to your photos.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee:

The accuracy or reliability of AI-generated analysis results
Uninterrupted or error-free operation of the Service
That the Service will meet your specific requirements or expectations

AI analysis results are for entertainment purposes only and should not be used as the basis for any personal, medical, or professional decisions.

10. Limitation of Liability

To the maximum extent permitted by applicable law, dotTreeSoft shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of data, loss of profits, or damages resulting from reliance on analysis results.

Our total liability for any claim arising from the Service shall not exceed the amount you paid for the specific premium product in question.

11. Service Modifications and Termination

We reserve the right to modify, suspend, or discontinue the Service at any time without prior notice.
We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms.
If we permanently discontinue the Service, we will make reasonable efforts to provide notice and allow users to access their unexpired results.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Korea. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the Republic of Korea.

13. Contact Us

If you have any questions about these Terms, purchase issues, or need assistance with purchase restoration, please contact us:

Company: dotTreeSoft
Email: [email protected]

This Terms of Service is available in English. For users in other regions, a translated version may be provided for convenience, but the English version shall prevail in case of any discrepancy.

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